Terms & Conditions
Welcome to The Herbo Care (“Company”, “we”, “our”, “us”).
By accessing www.theherbocare.com (“Website”) or purchasing our herbal and wellness products, you accept the Terms outlined below.
If you do not agree, please discontinue using the Website.
1. Eligibility
You must be 18 years or older to use this Website or place an order.
If accessing under parental guidance, supervision is required.
2. Use of Website
You agree to use the Website only for lawful purposes.
You must not:
Engage in fraudulent or harmful activities
Attempt to disrupt Website functionality
Copy, download, or distribute content without permission
Upload harmful or malicious data
All content, including product information, belongs to The Herbo Care.
3. Herbal Product Information
Our Website provides details about natural and herbal wellness products.
These products:
Are not medicinal substitutes
Do not promise disease diagnosis, treatment, or cure
Should be used as per suggested guidelines
Information shared on the Website is for general wellness and not medical advice.
4. Orders & Payments
When placing an order, you agree to:
Provide accurate personal and address details
Use valid payment methods
Accept that orders may be canceled if fraudulent activity is suspected
Prices may change without notice.
Payments are processed through secure third-party gateways.
5. Shipping & Delivery
Delivery timelines vary based on location, logistics availability, and external factors.
Once dispatched, delays caused by courier partners are beyond our control.
Shipping updates are shared through email/SMS/WhatsApp where applicable.
6. Returns, Refunds & Replacements
Our Return & Refund Policy governs:
Eligibility for returns
Replacement of damaged or defective products
Refund processing timelines
Products opened or used may not be eligible for return unless defective.
7. Intellectual Property
All trademarks, product descriptions, images, formulas, videos, and content on the Website are the property of The Herbo Care.
Unauthorized use, reproduction, or distribution is prohibited.
8. User Responsibilities
By using the Website, you agree:
Not to misuse herbal product information
Not to provide false details
Not to engage in harmful online behavior, including spamming or abusing support channels
9. Third-Party Links
Our Website may contain links to external websites for additional information.
We do not endorse or control external content and are not responsible for their policies or practices.
10. Limitation of Liability
To the fullest extent allowed by law, The Herbo Care is not responsible for:
Reactions or results differing from person to person
Inaccuracies in product descriptions due to typographical errors
Losses caused by Website downtime or technical issues
Damages arising from misuse of herbal products
Always consult a healthcare professional for medical concerns.
11. Indemnification
You agree to indemnify The Herbo Care and its affiliates against claims, damages, or losses resulting from:
Misuse of Website
Violation of these Terms
Submission of incorrect or unauthorized information
12. Marketing & Communication Consent
With your permission, we may send promotional updates through multiple channels, including:
SMS
Email
WhatsApp
RCS
Voice calls
You can opt out anytime by following the unsubscribe instructions provided in the communication.
13. Privacy & Data Protection
Your personal data is handled as outlined in our Privacy Policy, which explains:
What data is collected
How it is used
Your rights
Please refer to the Privacy Policy for detailed information.
14. Changes to Terms
These Terms may be updated periodically.
Continued use of the Website indicates acceptance of any new changes.
Updated Terms will always be available on this page.x
15. Governing Law
These Terms are governed by the laws of India.
Any disputes will fall under the jurisdiction of courts in (Delhi).
16. Contact Us
For support, queries, or more information: